Seller:
ULTRA WIDE, Ltd.
Responsible Representative:
Noboru Funai
Address:
ULTRA WIDE Co., Ltd.
Nakanoshima Nikko Building, 4-1-2 Nishitenma, Kita-ku, Osaka-shi, Osaka, Japan 530-0047
Phone Number:
0120-948-282
Email Address:
support@uf-japan.net
Sales Price:
As indicated on each product page.
Additional Fees (other than product price):
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Consumption tax
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Shipping fee (varies depending on the delivery area)
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Bank transfer fees, COD fees (depending on the payment method)
Payment Methods and Timing:
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Credit card
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Electronic payment services (PayPal)
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Bank transfer
Delivery Period and Method:
After confirming your order, the shipping schedule will be arranged in consultation with our sales representative.
Normally, items can be shipped within 20–30 business days.
In case of out-of-stock items, we will contact you separately.
Returns, Defective Products, and Cancellations:
As the products may include used precision parts, we generally do not accept returns or refunds.
However, refunds may be accepted in the following cases:
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The delivered product differs from the product listed on our website
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The delivered product significantly differs from your order
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Other cases where we deem a refund appropriate
If any of the above applies, please contact us within 7 days of delivery.
Return shipping costs shall be borne by the customer.
However, if the return is due to our error (e.g., incorrect item shipped), we will cover the cost.
Refund Policy:
https://uf-japan.net/policies/refund-policy
Business Hours for Inquiries:
Weekdays 9:00 AM – 7:00 PM (Japan Standard Time)
Licenses and Permits:
Secondhand Dealer Permit Number: Osaka Public Safety Commission No. 621010150402